Prerequisites
Permissions to View, Edit the alerts work page required.
Overview
The overview tab on the alerts work page displays general information about the alert. The purpose of the overview tab is to allow you to quick asses why the alert was produced and the areas of risk that produced the alert.
Top Portion of the Overview Tab
The top portion of the overview tab displays the Confidence Score, alert type, a narrative description of why the alert was produced, and the alert ID number. This information is meant to orient you to the alert so you know what the alert is for, why it was produced, and how confident the system is that it is suspicious based on your alert settings. If pattern qualification is on, the narrative states how many qualifying events led to the alert and the gaming dates they cover.
Middle Portion of the Overview Tab
The middle portion of the overview tab displays the primary, contributing, and mitigating factors for the alert. Each factor directly correlated with your alert settings. If you forget what a risk factor means then go to your system settings for more information or read the alert settings knowledge base articles for the alert type in question.
Each alert factor is scored and displayed in the middle portion of overview tab on the alerts work page for your reference. The scores allow you to understand the areas of risk for this alert. All the underlying information for these risk factors is displayed on the tabs on this alert work page allow you to review the information leading to the risk factor score such as the history of SARs, flagged transactions, and analytics.
