Prerequisites
Permissions to view the Alerts Work Page required
Overview
Kinectify continuously monitors transactions and player behavior for potentially suspicious activity. Each detected event is checked against the escalation settings for its alert type, and only activity that meets them becomes an alert. Each alert provides detailed information and analytics.
Activity that does not meet the escalation settings does not become an alert. It is recorded in the Non-Escalated Events log so you can still review it.
Alerts are displayed on a dedicated work page that provides essential information about the player and the alert, including the Confidence Score, evidence, visual analytics, history, notes, and attachments. This comprehensive information enables users to quickly determine if the alert warrants further investigation.
The Alerts Work Page is designed to be user-friendly and efficient, enabling users to easily access and evaluate the alerts they need. It also allows for prompt decision-making and appropriate action to be taken.
Active and Legacy alerts
Kinectify has two versions of suspicious activity alerts. Active alerts are produced by the new alert engine. Legacy alerts are produced by the original engine. If your organization uses both, you will see both lists on the Alerts page.
