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How to create behavior notices for individual players?

Behavior Notice rules can be created for individual players, which override any enterprise Behavior Notice rules for the player.

Prerequisites

  • Permissions to Access Player Profiles required

  • Permissions to View/Edit Behavior Notice required

  • Player Behavior Notice turned on in Settings > Behavior Notice

Overview

Individual Behavior Notice rules allow you to tailor rules for specific players. When set, these rules take precedence over enterprise-wide Behavior Notice rules. This is useful when a player’s activity requires unique thresholds or monitoring criteria.

Steps to Create a Behavior Notice Rule for an Individual Player

  1. Navigate to the player’s profile and open the Behavior tab.

  2. Click the Behavior Rules sub-tab.

      

  3. Select Add New in the top-right corner of the rules table.

      

  4. Configure the Alert Rule
    In the modal, fill out the following fields:

    • Type: Choose the financial instrument to monitor, such as Cash, ACH or Check. Required. If a rule already exists for that type, a message says so.

    • Direction: Choose In, Out or Both.

    • Threshold: Enter the value that triggers the notice. Required. It is a dollar amount, or a number of transactions when Threshold Type is Count.

    • Threshold Type: Choose Amount or Count.

    • Threshold Window and Unit: Enter the period the threshold is evaluated over, and choose days or months. Leave it at 0 to evaluate over the player's lifetime.

    • % Increased: (optional) A percentage increase over the player's lifetime average. If you set it, both the threshold and the percentage increase must be exceeded.

    • Monitor Bills: For Cash, turn on to watch for specific bill denominations, then select them. A warning appears if you monitor bills on outgoing cash.

    • Monitor Country of Citizenship: Turn on to watch players with specific countries of citizenship, then select the countries.

    Threshold Type, Monitor Bills and Monitor Country of Citizenship appear only when Active alerts are turned on for your organization.

      

  5. Add a Description for the Rule. Use the Description field to document the purpose or rationale for the alert rule. This helps with future audits and team understanding.

  6. Click Save. The new rule will appear in the rules table.

Add Behavior Notice Rules from the Behavior Detail Tab

  • Go to the Detail tab within the player’s profile.

  • In the Behavior Detail table, locate the alert column for the relevant instrument type.

  • Click the plus sign icon in the far-right column to open the rule modal.
      
      

  • Complete the modal to define the alert rule and click Save.

Expected Result

The custom Behavior Notice rule will be saved to the player’s profile and will override any enterprise-level Behavior Notice rules for that player.

You can view all individual Behavior Notice rules across players in the Player Behavior Notices report, accessible via the Reports link in the top navigation bar.