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How do I add transactions in a case?

You can add transactions to a case by clicking the add button in the top right of the transactions table on the investigations page.

Prerequisites

  • Permissions to View and Edit cases required.

Overview

Transactions from alerts are automatically included in a case. You can manually add more using the Add button in the Transactions table on the Investigations page. This opens the Add Associated Transactions drawer, where you can search, filter, and select transactions related to the case subjects. You can also create new transactions if needed.

When adding transactions, you can also link them to one of the alerts on the case. Kinectify checks each transaction against the alert you choose before you can save. This ensures the transaction is reflected in the alert and included in the case narrative generator.

Before you save, two cards in the drawer show the effect on the total: the number of transactions selected with their amount, and Case total with selected, which adds that amount to the current case total. If the case total has been overridden, the card only previews the amount. Saving does not change the overridden total.

Steps to Add Existing Transactions

  1. Open the case and go to the Investigations page.

      

  2. In the Transactions table, click the Add button located at the top right of the transaction table.

      

  3. In the Add Associated Transactions drawer:

    • Use the search bar or Filter icon to find specific transactions.

    • Select transactions using the checkbox in the first column.

        

  4. Click Next at the bottom right to go to the second step, Add Associated Alerts (Optional).

      

  5. Optionally, select one alert to link the transactions to. Each transaction is checked against that alert, and Save is disabled until any that do not fit are fixed or removed. If you do not select an alert, the transactions are added with No alert.

      

  6. Click Save to complete the process.

Steps to Add a New Transaction

  1. In the Add Associated Transactions drawer, click New Transaction.

      

  2. Complete all required fields (marked with an asterisk). A Transaction Code is required and the amount must be greater than 0. Selecting a direction fills in a suggested code, which you can change.

      

  3. Click Next to go to the second step, Add Associated Alerts (Optional).

      

  4. Optionally, select one alert to link the new transaction to. The transaction is checked against that alert, and Save is disabled until it fits. If you do not select an alert, the transaction is added with No alert.

      

  5. Click Save to complete the process.

New transactions created this way are only added to the case and are not stored elsewhere in Kinectify. Select Edit on a transaction row to change which alerts it is linked to. Transactions imported through your integration can only have their alert links changed. For a transaction you added manually, you can also change the Gaming Date, Transaction Date, Source Instrument, Target Instrument, Direction, Amount, Transaction Code, and Details. A manually added gaming activity still opens the older edit screen, where you can change its type. The transaction table updates as soon as you save, and so does the case total, unless the total has been overridden. An overridden total stays as it is. See How do I override the Case total? The edit is recorded in the activity log.

  

How the Combination Check Works

Each alert type accepts only certain combinations of source, target, direction, and transaction code. These combinations are set for your organization. A transaction can be linked to an alert only if its combination matches one of them.

Select the book icon labeled View alert combination guide in the second step to open the Alert Combination Guide. It lists each alert on the case with the combinations it accepts, and shows whether the alert has all valid transactions, N invalid, or is not selected for the current add. The guide is read-only.

  • Alerts that accept every transaction show Accepts all transactions. This includes legacy alerts and alert types without combination rules.

  • Immediate Withdrawal alerts check direction only: the transaction must be In or Out.

Changing an Alert Link Later

Unlike the add drawer, Edit on a transaction row lets you link a transaction to several alerts, as long as each alert accepts its combination. Alerts that do not accept it are greyed out with the reason. The Impact on totals section shows the old and new total for each alert. For a transaction you added manually, the alert links are checked again as you edit its details.

Expected Result

All selected or newly created transactions will appear in the Transactions table of the case. Select Edit on a transaction to change its alert links, or its details if you added it manually. If transactions are linked to associated alerts, they will also appear in the alert’s Evidence tab and be included in the case narrative generator.